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Order Cancellation

At MyStreamHub, we understand that situations may arise where you need to cancel your IPTV subscription order. We aim to make the cancellation process as straightforward as possible. Please review our order cancellation policy below.

1. Order Cancellation Before Activation

If you wish to cancel your IPTV subscription before the service has been activated, you are eligible for a full refund. To cancel your order, please contact us through one of the following methods:

Please include your order number or payment reference when making the cancellation request.

2. Order Cancellation After Activation

Once your IPTV subscription has been activated and you have accessed the service, cancellations are subject to our Refund Policy. You may still be eligible for a refund within the first 7 days of purchase under our 7-day money-back guarantee.

Refund requests made after 7 days from the purchase date are not eligible, and the subscription will continue until the end of the paid period.

3. Subscription Renewals

If your subscription is set to automatically renew and you wish to cancel, please ensure that you cancel your subscription before the renewal date. Once the renewal has been processed, it is non-refundable.

4. How to Cancel a Subscription

To cancel your subscription, please contact us using one of the methods below:

When contacting us, please provide the following details:

  • Full name
  • Email address associated with your account
  • Order number or subscription details
  • Reason for cancellation (optional)

5. Processing Cancellations

Once we receive your cancellation request, we will review it and process the cancellation. If eligible, refunds will be processed within 5-10 business days, depending on your payment method and provider.

6. Changes to This Policy

We reserve the right to modify this cancellation policy at any time. Any updates will be posted on this page, and it is your responsibility to review the policy periodically. Cancellations made after any changes to the policy will be processed according to the updated policy.

7. Contact Information

If you have any questions or need assistance with order cancellation, please contact us through the following methods:

By using MyStreamHub’s services, you agree to abide by this Order Cancellation Policy.

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