Privacy Policy
At MyStreamHub, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you access our services, including when you purchase IPTV subscriptions through our website or other channels.
1. Information We Collect
We collect certain information from you to provide and improve our services. This information may include:
a. Personal Information
When you create an account or purchase a subscription, we may collect personal information such as:
- Your full name
- Email address
- Billing and payment details
- Contact information, including phone number and address
b. Usage Data
We collect information about how you interact with our website and services, including:
- Your IP address
- Browser type and version
- Pages you visit on our site
- The time and date of your visit
- The time spent on each page
c. Payment Information
When making a purchase, you may provide payment information, such as credit card details or other payment methods. This information is processed securely by our payment processors and is not stored by MyStreamHub.
2. How We Use Your Information
We use the information we collect from you for the following purposes:
a. To Provide Services
We use your personal and payment information to process your subscription and provide access to the IPTV services.
b. Customer Support
We may use your contact information to respond to your inquiries, provide technical support, or handle any issues related to your account.
c. Marketing and Communication
With your consent, we may send you promotional emails or updates about new features and services. You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in our communications.
d. Improving Our Services
We use aggregated and anonymized data to analyze how our services are being used and to identify areas for improvement.
3. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data
- Secure access controls
- Regular security audits
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:
a. Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services to you. These providers are required to keep your information confidential and use it only for the purposes of providing their services.
b. Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
c. Business Transfers
In the event that MyStreamHub undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the new owners as part of the transaction.
5. Your Rights
You have certain rights regarding your personal information, including:
a. Access and Correction
You may request access to or correction of the personal information we hold about you by contacting us.
b. Data Deletion
You have the right to request that we delete your personal information, subject to any legal obligations we may have to retain certain data.
c. Opt-Out of Marketing
You can opt-out of receiving marketing communications from us at any time by following the instructions in the email or by contacting us directly.
6. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files that are placed on your device when you visit a website. They help us understand how users interact with our site and improve its functionality. You can control the use of cookies through your browser settings, but disabling cookies may limit your access to certain features of the site.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically. By continuing to use our services after any changes are made, you agree to the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us through the following methods:
- WhatsApp: Chat with us
- Telegram: Message us
- Email: Contact@mystreamhub.com
By using MyStreamHub’s services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
